Privacy Policy

1. Introduction

FRIDAYi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Generative AI-powered Software as a Service (SaaS) platform.

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, such as:

• Account information (username, email, name)
• Profile information and preferences
• Payment and billing information
• Communications with us (support tickets, feedback)
• Content you create, upload, or process through our Service

2.2 Usage Information

We automatically collect certain information about your use of the Service:

• Log data (IP address, browser type, access times)
• Device information (device type, operating system)
• Usage patterns and feature interactions
• Performance data and error reports
• Cookies and similar tracking technologies

2.3 AI Processing Data

When you use our AI features, we may process:

• Input data you provide to AI models
• Generated content and responses
• Model performance and improvement data
• Usage statistics for AI features

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Enable AI-powered features and content generation
• Communicate with you about the Service
• Provide customer support
• Ensure security and prevent fraud
• Comply with legal obligations
• Analyze usage patterns to improve our Service
• Send you updates, newsletters, and marketing communications (with your consent)

4. AI and Machine Learning

Our Service uses artificial intelligence and machine learning technologies. When you use AI features:

• Your input data may be processed by AI models to generate responses
• We may use your data to train and improve our AI models
• Generated content may be stored for quality improvement purposes
• We implement safeguards to protect your data during AI processing
• You can opt out of certain AI processing features if available

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who assist us in operating our Service, including:

• Cloud hosting and storage providers
• AI model providers and processors
• Payment processors
• Analytics and monitoring services
• Customer support tools

5.2 Legal Requirements

We may disclose your information if required by law or to:

• Complying with legal process or governmental requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate or prevent fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our Service and AI models

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and features
• Improve our Service performance

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Other appropriate legal mechanisms

11. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@fridayi.com

Address: NLightN Education Pvt. Ltd., L-194, Santhosapuram, Sector 6, HSR Layout, Bengaluru, Karnataka 560101

14. Regional Privacy Rights

14.1 European Union (GDPR)

If you are in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

14.2 California (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.